How Insurance Companies Use Legal Tech To Detect Fraud & Verify Claim Histories

31-Jul-2025
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Introduction

Insurance fraud and legal ambiguities in claim histories continue to cost insurers billions annually. Whether it’s a falsified medical record, an undisclosed litigation history, or a repeated high-court case in different jurisdictions—insurers face immense challenges in verifying the legitimacy of a claim or claimant.

This is where legal tech for insurance-company workflows becomes essential. By integrating AI-powered litigation intelligence tools like LIBIL by LegitQuest, insurance companies can instantly verify legal histories, uncover hidden legal risks, and ensure compliance—all without manual court-level investigation.

The Legal Risk Blind Spot in Insurance

Why Legal Background Checks Matter in Insurance

When a claim is filed, insurers typically verify:

  • Identity documents
  • Financial records
  • Policy terms
  • Medical or vehicular records (in case of health and motor insurance)

But what’s often overlooked is:

  • Pending litigation involving the claimant
  • Fraudulent history across jurisdictions
  • Repeat filings by habitual defaulters
  • Court decisions that contradict claim declarations

This oversight can lead to:

  • Incorrect disbursals
  • Regulatory penalties
  • Delays in settlement
  • Legal disputes with customers

How Legal Tech Helps Insurance Companies Close the Gap

Legal Tech for Insurance-Company Use Cases

AI-powered tools like LIBIL from LegitQuest empower insurance companies to:

  • Perform real-time litigation background checks on claimants
  • Detect hidden fraud risk across India’s 10,000+ courts
  • Verify the legal validity of claim history
  • Check for disputes with previous insurers or hospitals
  • Track ongoing civil/criminal cases that affect eligibility

Why Traditional Methods Fall Short

Traditional Method Limitation
Police Verification Limited jurisdiction, delayed response
Manual Legal Vetting Time-consuming and fragmented
Third-party Checks Incomplete or static data

Introducing LIBIL by LegitQuest: AI Legal Due Diligence

What Is LIBIL

LIBIL (Legal Intelligence-Based Information Layer) is LegitQuest’s AI-driven legal research and due diligence engine, built for scale, speed, and precision.

Why LIBIL Is Ideal Legal Tech for Insurance-Company Workflows

  • Covers 10,000+ courts and forums in India
  • Searches across 2B+ legal pages and case data
  • AI-based name/entity disambiguation to avoid false positives
  • Highlights civil, criminal, regulatory and tribunal cases
  • Generates risk scores and court-verifiable reports
  • Offers PDF reports and real-time dashboard insights

Explore LIBIL for Insurance Due Diligence

Real-World Use Cases: How Insurance Firms Use LIBIL

1. Motor Insurance Fraud Detection

A claimant submitted a third-party injury claim. LIBIL flagged an ongoing fraud case filed against the same person in another state—previously unknown to the underwriter.

2. Health Insurance Risk Profiling

LIBIL revealed a medical malpractice litigation history against a hospital listed in the claim. The insurer paused payment for further investigation.

3. Underwriting High-Value Policies

For a 50 crore corporate insurance proposal, the insurer used LIBIL to vet the directors. One had an active criminal complaint under IPC 420, leading to a risk reclassification.

4. Preventing Duplicate Claims Across Jurisdictions

LIBIL's AI matched identical claims filed by the same individual in two states. The insurer saved 28 lakh in potential double settlement.

Key Benefits of LIBIL for Insurance Companies

  • Faster Claim Decisions: Reduce due diligence time from weeks to minutes
  • Fraud Prevention: Identify red flags early with AI risk scoring
  • Compliance Readiness: Meet IRDAI and AML norms with court-verifiable reports
  • Reduced Legal Costs: Avoid litigation arising from wrongful approvals
  • Cross-Jurisdictional Coverage: Catch cases even outside the claimant's home state
  • Audit-Ready Records: Shareable, timestamped PDFs with source URLs

How LIBIL Integrates Into Insurance Workflows

  1. Pre-Claim Check: Search claimant’s name, PAN, or contact details
  2. AI Scan: LIBIL reviews court records and regulatory forums
  3. Risk Score: Classifies severity and type of legal risk
  4. Report Generation: Download PDF with case links and summaries
  5. API Integration: Embed LIBIL directly into internal underwriting or CRM systems

Who Should Use LIBIL

  • Underwriting Teams
  • Claims Processing Units
  • Risk & Legal Departments
  • Anti-Fraud Investigation Units
  • Reinsurance Assessors

Insure Smarter with Legal Tech

In a landscape where fraud evolves quickly and claims are often legally contested, insurance companies cannot afford to overlook litigation risk. Legal tech for insurance-company teams is no longer a luxury—it’s a necessity.

With LIBIL by LegitQuest, insurers can:

  • Make better claim decisions
  • Prevent avoidable fraud
  • Streamline regulatory reporting
  • Maintain a clean legal-risk posture

Ready to power your claim decisions with legal intelligence Start with LIBIL today